Privacy Policy

Effective Date: July 2026.

Welcome to Midarion Casino (midarioncasino.co). The protection of your personal data is our top priority. This Privacy Policy informs you about the nature, scope, and purpose of the processing of personal data (hereinafter referred to as "data") in connection with the use of our online platform, our casino games, and related services.

We process your data in accordance with applicable data protection laws, PIPEDA (Personal Information Protection and Electronic Documents Act), and specific regulatory requirements for the Canadian gaming market.

Controller and Data Protection Officer

Data Controller

Midarion Casino.

Email: [email protected].

Data Protection Officer

If you have any questions regarding data protection, wish to exercise your data subject rights, or have inquiries about our security measures, you can contact our Data Protection Officer directly at any time via email at [email protected].

Collection and Processing of Personal Data

As a regulated online gaming operator, we are subject to strict legal obligations (including anti-money laundering regulations). We collect and process only the data strictly necessary to provide our services, comply with legal requirements, and ensure proper payment processing.

2.1 Categories of Data Processed

  • Master Data: Full name, date of birth, place of birth, nationality.
  • Contact Data: Residential address, email address, phone number.
  • Identification and Verification Data: Identity documents (copy of driver's license or passport as part of the Know-Your-Customer/KYC process), proof of residence (e.g, recent utility bill).
  • Payment and Financial Data: Details of payment methods used (e.g, credit card information, bank details, e-wallet data), transaction history, deposit and withdrawal amounts, and proof of source of funds/wealth in accordance with anti-money laundering regulations.
  • Gaming and Usage Data: IP address, device information, operating system, browser type, time of access, game history, wagers, wins, losses, chat logs with customer support, and login times.
  • Player Protection and Behavioral Data: Data regarding deposit limits, loss limits, self-exclusion requests, and behavioral patterns for the early detection of problem gambling in accordance with the requirements of relevant Canadian regulatory authorities.

Legal Bases for Processing

We process your personal data based on the following legal grounds:

  • Contract Performance: Processing is necessary for the execution of the gaming contract, the provision of our online casino, the management of your user account, and the processing of payments.
  • Legal Obligation: We are subject to numerous legal obligations, in particular anti-money laundering laws, gaming regulations, and tax and commercial retention requirements.
  • Legitimate Interests: Processing is also carried out to safeguard our legitimate interests or those of third parties, provided your interests or fundamental rights and freedoms do not override them. This includes fraud prevention, IT security, system optimization, the enforcement of legal claims, and the guarantee of player protection.
  • Consent: To the extent that you have given us voluntary consent for specific processing purposes (e.g, receiving marketing newsletters or personalized offers), this serves as the legal basis. Consent given can be revoked at any time with effect for the future.

Payment Transactions and Payment Methods

For deposits and withdrawals on midarioncasino.co, we utilize secure and established payment service providers authorized for the Canadian market.

  • Available Payment Methods: Credit and debit cards (Visa, Mastercard), Interac, iDebit, Instadebit, selected e-wallets, and bank transfers.
  • Data Disclosure: During payment transactions, necessary payment data is transmitted to the respective licensed payment service provider. This transmission is carried out exclusively for the purpose of payment processing and under the strictest encryption standards (SSL/TLS).
  • Anti-Money Laundering Prevention: To comply with legal regulations against money laundering and terrorist financing, we reserve the right to monitor transactions and request additional documentation regarding the origin of funds used upon reaching statutory thresholds.

Player Protection, Gambling Regulation, and Self-Exclusion Systems

Player protection is at the heart of our corporate philosophy. We work closely with relevant Canadian regulatory authorities and organizations dedicated to preventing problem gambling.

  • Regulatory Oversight: Our platform operates under strict regulatory standards and applicable Canadian provincial frameworks.
  • Player Exclusion Systems: To prevent and combat problem gambling, we support and integrate with provincial self-exclusion programs and support tools available to Canadian players. If you request self-exclusion, we process this data in accordance with legal and regulatory requirements.
  • Support and Counseling Services: If you or people around you show signs of problem gambling, we refer you to professional Canadian support services, such as the confidential support lines provided by provincial agencies (e.g, ConnexOntario at 1-866-531-2600 or equivalent local resources) as well as online support platforms like Gambling Therapy.

Transfer of Data to Third Parties

Your personal data will only be transferred to third parties if required by law, necessary for contract fulfillment, you have explicitly consented, or there is a legitimate interest.

  • Processors: We engage carefully selected external service providers (e.g, for hosting, IT infrastructure, customer service tools, identity checks, and payment processing) as data processors. These service providers are contractually bound to strict confidentiality and compliance with data protection laws.
  • Authorities and Regulatory Bodies: Due to legal obligations, we may be required to disclose data to law enforcement agencies, tax authorities, gaming supervisory boards, or anti-money laundering officers.

International Data Transfers

To the extent that data is transferred to countries outside Canada, we ensure that an adequate level of data protection is maintained through appropriate safeguards, such as standard contractual clauses or legally recognized mechanisms.

Retention Period and Deletion of Data

We store your personal data only as long as necessary to fulfill the processing purposes, provide our portal, or comply with statutory retention obligations.

  • Contract-Related Data: After the closure of your player account, your data will be blocked for the duration of statutory retention periods (particularly under commercial, tax, and anti-money laundering laws, which may require retention for up to 10 years) and irrevocably deleted after these periods expire.
  • Gaming Logs and Transactions: These are subject to strict commercial, tax, and gaming documentation obligations and are retained accordingly.

Your Rights as a Data Subject

You have comprehensive rights regarding the processing of your personal data under applicable data protection laws:

  • Right of Access: You can request information on whether and what personal data we process about you, as well as details on the purposes, categories, and recipients.
  • Right to Rectification: You have the right to request the immediate correction of inaccurate data or the completion of your data stored with us.
  • Right to Erasure: You can request the deletion of your personal data, provided no statutory retention obligations (e.g, from anti-money laundering or gaming laws) or legitimate interests on our part prevent it.
  • Right to Restriction of Processing: Under certain conditions, you can request the restriction of the processing of your data.
  • Right to Data Portability: You have the right to receive the data you have provided in a structured, commonly used, and machine-readable format or to request its transmission to another controller.
  • Right to Object: You can object to the processing of your data based on legitimate interests for reasons arising from your particular situation.
  • Revocation of Consent: You can revoke consent given for data processing at any time with effect for the future.

To exercise your rights, please contact us by email at [email protected].

Right to Lodge a Complaint with a Supervisory Authority

If you believe that the processing of your personal data violates applicable data protection regulations, you have the right to lodge a complaint with a competent supervisory or privacy commissioner authority (such as the Office of the Privacy Commissioner of Canada or your provincial privacy commissioner).

Data Security

We implement appropriate technical and organizational security measures to protect your data against accidental or intentional manipulation, loss, destruction, or unauthorized access. Our security measures, including modern SSL/TLS encryption technologies for data transmissions, are continuously improved in line with technological developments.

Updates and Changes to This Privacy Policy

This Privacy Policy is currently valid (Effective Date: July 2026). Due to the further development of our website, our gaming offerings, or due to changed legal or regulatory requirements, it may become necessary to amend this Privacy Policy. The current version can be viewed at any time on our website at midarioncasino.co.